All SIM Products are covered by a lifetime warranty, exclusively available to the original purchaser when bought directly through us or one of our authorized dealers. This warranty is non-transferable and cannot be assigned to subsequent owners or third parties. It covers any defects in materials or workmanship that may arise under normal use* for the life of the product.
The warranty does not extend to damage resulting from improper use, abuse, unauthorized modifications or repairs, neglect or accidental damage. Any alterations made by non-authorized service providers will void this warranty. Additionally, this warranty does not cover cosmetic issues that do not affect the product's performance.
To claim the warranty, you must provide proof of purchase from us or one of our authorized dealers. The warranty is limited to the repair or replacement of the defective product, at our discretion. In some cases, an equivalent product may be substituted if the original model is no longer available. Please note that any shipping and handling costs for warranty claims are the responsibility of the purchaser.
*Normal use refers to the regular, intended usage of the product under typical conditions. This excludes any extreme or unintended applications, misuse, or exposure to conditions that could lead to damage or deterioration beyond what is considered reasonable wear and tear.
Updated on: August 19th, 2024